Legal
Privacy Policy
Last updated: July 6, 2026
Who this policy covers
This Privacy Policy explains how Parallel ("Parallel," "we," "us") collects, uses, and shares information when you use the Parallel iOS app and this website. By using Parallel, you agree to the collection and use of information as described here.
Information we collect
Location data. Parallel uses your device's location — with your permission — to determine which streets and blocks to show probabilities for, and to let you search for or check odds at a specific address. You can grant location access "while using the app" or deny it entirely in iOS Settings; without it, you can still search addresses manually.
Usage and device data. Like most apps, we collect basic technical information automatically: device type, OS version, app version, crash logs, and general usage patterns (which screens are opened, which features are used). This helps us fix bugs and understand which parts of the model people rely on.
Information you provide. If you contact us for support, we keep what you send us — your message and the email address you contacted us from — so we can respond.
What we deliberately don't collect
- No camera or photo access. Parallel's predictions come from a statistical model, not from images of the street.
- No account or sign-in required, and no profile of you as a person.
- No contacts, microphone, health, or financial data.
- No continuous background location tracking — we only use location while the app is in use.
- No selling of personal data to advertisers or data brokers, ever.
How we use information
- To show you the probability of an open spot on streets near you or near an address you search.
- To operate, maintain, and improve the app and its prediction model.
- To diagnose crashes and technical problems.
- To respond to support requests.
How we share information
We do not sell personal information. We share limited data only with:
- Service providers who host our infrastructure or provide crash/analytics tooling on our behalf, under obligations to protect it.
- Apple, as required for App Store distribution, in-app functionality, and anonymous aggregate analytics Apple provides to developers.
- Authorities, if required by law, regulation, or legal process.
Data retention
We keep technical and usage data only as long as needed to operate and improve the app, and support messages for as long as needed to resolve your request and maintain a record of it. Location data used to fetch a probability is not stored against your identity after the request is served.
Your choices
- Control location access any time in iOS Settings → Privacy & Security → Location Services → Parallel.
- Request a copy or deletion of any data we hold that's tied to your support correspondence, by contacting us below.
Children's privacy
Parallel is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we'll remove it.
Security
We use reasonable technical and organizational safeguards to protect information in our care. No method of transmission or storage is perfectly secure, so we can't guarantee absolute security.
Changes to this policy
We may update this policy as the app changes. We'll update the "Last updated" date above, and for material changes we'll provide notice in the app or on this site.
Contact us
Questions about this policy or your data? Reach us at privacy@parallelparking.info.